Shipping policy

Effective 2026-08-21

Jexavio fulfills online orders from our U.S.-oriented catalog. Read on for processing windows, carriers, and delivery expectations.

  1. Where we ship

    We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

    We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact pahujajorja@gmail.com before ordering if you are unsure.

  2. Fulfillment timeline

    We aim to pick and pack paid orders within 1-3 business days after payment is confirmed.

    Door-to-door transit after shipping is often 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

    Processing days exclude weekends and U.S. public holidays.

  3. Shipping charges

    Standard shipping is free for deliveries inside the United States, with no order minimum. If international rates are available, they appear at checkout before payment.

    Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

  4. Carriers & tracking

    We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

  5. Delivery exceptions

    If a furniture shipment is delayed, marked damaged, or arrives with missing cartons, Email pahujajorja@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

    You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

  6. Additional shipping notes

    Furniture and large furnishings ship in protective cartons. Some items arrive flat-packed and may require assembly. Oversized or freight pieces can ship on a pallet.

    Multi-box furniture sets may arrive on different days. Inspect packaging before assembly and keep photos of any transit damage.

  • Business: Jexavio
  • Email: pahujajorja@gmail.com
  • Phone: 678-366-0834
  • Address: 2800 Layhigh Rd, Hamilton, OH, 45013, United States
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Eastern Time)